Terms

Terms of Service

Operational terms for using webtunel-gpu accounts, credits, task submission, and runtime capacity.

Last updated: June 15, 2026

Service and merchant information

webtunel-gpu is operated by Inform Technologies LLC, 30 N Gould St Ste R, Sheridan, WY 82801, US. EIN: 35-2936916.

webtunel-gpu provides an account portal on webtunel.com for prepaid GPU credits, invoices, task history, worker configuration, and support. The runtime layer on super-proxy.webtunel.com queues tasks, leases workers, and records instance usage.

The service is sold as digital prepaid credit for GPU processing. There is no physical shipping. Formal merchant details appear in Stripe receipts, invoices, and account billing records when the production Stripe account is connected.

Questions about these terms, billing, invoices, or support should be sent through /contact or to support@webtunel.com, billing@webtunel.com, or legal@webtunel.com.

Accounts and access

Users must keep login credentials, API keys, worker tokens, and stream keys secure. A user account is responsible for activity performed through its credentials.

We may suspend or limit access when a workload risks service reliability, violates these terms, violates the Acceptable Use Policy, creates security exposure for other users, or appears fraudulent.

Credits, payment, and delivery

Credits are prepaid and are delivered to the user account after Stripe confirms a paid checkout session through the signed webhook. The dashboard balance is the operating record for available credit.

Credits are reserved before tasks run. Final settlement is based on recorded instance usage, task state, configured billing mode, and available runtime telemetry.

Cancelled or failed tasks release unconsumed reservations where the runtime can safely determine unused credit. Consumed GPU runtime, completed task processing, and reserved capacity already used are not refundable except where required by law or approved by Webtunel.

Third-party capacity

GPU capacity may be provided through third-party marketplaces and providers. Availability, pricing, GPU models, and locations can change without notice.

Users should design workers to tolerate retries, replacement instances, and idempotent task submission.

Customer workloads

Users are responsible for Docker images, task payloads, model inputs, generated outputs, licenses, data rights, and regulatory obligations related to their workloads.

Do not submit secrets, regulated data, or third-party personal data unless you have the right to process it and your worker is designed to protect it.

Changes and termination

We may update these terms as the platform, runtime, billing model, or legal requirements change. Material changes will be reflected by the updated date on this page.

Users may stop using the service at any time. Data deletion, export, refund, or billing requests should be sent to the relevant contact channel.